At A Head of the Game Nutrition (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us – whether through our website, social media, email, or in-store.

1. Information We Collect

We may collect the following types of information:

  • Personal details: Name, email address, phone number, delivery address, billing address.
  • Order details: Items purchased, dietary preferences, payment method (we never store full card details).
  • Account information: Login details if you create an account on our website/app.
  • Technical data: IP address, browser type, device information, and cookies when using our website.
  • Marketing preferences: Your choice to receive updates, promotions, or newsletters.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Improve our services, menus, and customer experience.
  • Send important updates about your orders or account.
  • Share marketing communications (only if you’ve opted in).
  • Meet legal, tax, or regulatory obligations.

3. Sharing Your Information

We will never sell your data. We may share your information with:

  • Service providers who help us process payments, deliver orders, or host our website.
  • Legal authorities where required by law.
  • Marketing platforms (like email or SMS tools) only with your permission.
  1. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. These may track website performance, remember your preferences, and help us understand customer behaviour. You can adjust your cookie settings in your browser at any time.

5. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to certain processing.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at: contact@ahotgn.co.uk

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law (for example, tax records).

7. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us:

📍 A Head of the Game Nutrition, Unit 18, HIJ, Kingsway Buildings, Cheapside, Bridgend CF31 3YH
 ✉️ contact@ahotgn.co.uk
📞 07723 122775